Privacy policy

Effective date: July 30, 2026

ZEVEN TRAVEL EIRL is committed to your privacy and handles your private information with care and in accordance with any laws that may apply. By continuing to use this site, you acknowledge that you understand and agree to this Privacy Policy.

YOUR PERSONAL INFORMATION

We collect personal information that identifies you as an individual, which can include (but is not limited to) your name, country of residence, phone number, and email address. After you’ve confirmed a customized itinerary with us, personal information can also include your passport information page (full legal name, passport number, expiration date, photo, etc.) as well as emergency contact information.

We may also collect information about your travel preferences, dietary requirements, medical conditions (where voluntarily disclosed), and any special requests to ensure we can provide you with the best possible travel experience in Peru and South America.

HOW ZEVEN COLLECTS PERSONAL INFORMATION

We generally collect your information via a form on our website or during the process of booking a trip – we collect information by lawful and fair means and, whenever appropriate, with the knowledge and consent of the individual(s) concerned. Our website also places cookies to provide you with a better browsing experience, and so we can better understand what kind of travel inspires you.

Information may also be collected through:

Email correspondence and phone conversations with our travel consultants
Booking forms and travel preference questionnaires
Social media interactions and direct messages
Feedback forms and post-trip surveys

OUR PROMISE TO YOU

The personal information we collect is used for the purpose of providing one-of-a-kind travel experiences and other compatible purposes, and it is our promise to you to protect personal information using reasonable security safeguards against theft, loss, unauthorized access, and unwanted disclosure. We will not share your contact information with external advertisers, and we promise to safeguard your phone number and email address – we understand how precious these are and we thank you for entrusting them to us.

Your information is used exclusively to:

Design and confirm your personalized travel itinerary
Book accommodations, transportation, tours, and activities on your behalf
Communicate with you before, during, and after your trip
Process payments and send invoices
Provide emergency assistance when necessary
Improve our services and travel offerings

HOW WE SHARE YOUR INFORMATION

ZEVEN TRAVEL EIRL does not sell, rent, or trade your personal information to third parties. We only share your information with trusted partners and service providers who are essential to delivering your travel experience, including:

Hotels and lodges
Local tour operators and guides
Transportation providers (airlines, trains, ground transport)
Restaurants and catering services (for dietary requirements only)
Government authorities (when required by law, such as for Inca Trail permits or visa applications)

All third-party providers are required to handle your information in accordance with this Privacy Policy and applicable data protection laws.

DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Passport information and travel documents are securely stored for the duration of your trip and retained for a reasonable period afterward to assist with any post-trip matters or future bookings.

YOUR RIGHTS

You have the right to:

Access the personal information we hold about you
Request correction of any inaccurate or incomplete information
Request deletion of your personal information (subject to legal obligations)
Withdraw consent for certain uses of your information
Request a copy of your data in a portable format

To exercise any of these rights, please contact us at info@zeventravel.com.

COOKIES AND TRACKING

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain features on our website.

SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted data transmission, and restricted access to personal information within our team.

THIRD-PARTY LINKS

Our website may contain links to third-party websites, such as hotel partners, airline booking sites, or travel blogs. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

THE WORLD IS CONSTANTLY CHANGING AND SO ARE WE

We are committed to the security of your personal information and we adhere to strict confidentiality. From time to time we may use personal information for unanticipated uses not previously mentioned here – if this is the case, we will update this Privacy Policy with all changes, and we’ll also do our best to notify you individually if you are booking an itinerary with us. Please note it is your responsibility to periodically check back here for any changes.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, please write to us at info@zeventravel.com.